Aiham Abdul Rahman
Innovative IT Professional | Systems & Network Administrator
Dedicated and skilled IT specialist with a passion for solving complex problems, automating workflows, and optimizing technology infrastructure.
About Me
A proactive and results-oriented IT professional dedicated to leveraging technology for organizational success. I thrive in challenging environments and am always seeking opportunities to apply my knowledge creatively. My goal is to not only solve problems but to innovate and streamline processes—making things easier and more efficient so the team can focus on what's next. I am committed to continuous growth and making a sincere, lasting contribution to my field.
Technical Skills
Hospitality & Property Management
- ✓ Opera Cloud
- ✓ Micros Symphony
- ✓ Protel PMS
- ✓ Material Control
- ✓ Key Card System
Networking & Security
- ✓ FortiGate - 100F Firewall
- ✓ Cisco Switches Configuring
- ✓ HUAWEI Networking
- ✓ Wireless Networking
- ✓ Network Administration
Systems & Administration
- ✓ Google Workspace Administrator
- ✓ Admin Center Management
- ✓ Sunsystem
- ✓ System Administration
- ✓ Computer Repair & Maintenance
Software & Applications
- ✓ Adobe Illustrator & Photoshop
- ✓ Webee Application
- ✓ Q&A Report Analysis
- ✓ EMC
- ✓ Coding (General)
AI & Automation
- ✓ Google Gemini
- ✓ OpenAI ChatGPT
- ✓ Veo 3
- ✓ AI Auto Task Logger (Custom)
Communication & AV
- ✓ GRANDSTREAM PBX
- ✓ IPTV Systems
- ✓ Axis Audio Manager
- ✓ Hikvision NVR
Work Experience
June 2024 - Present
IT Assistant
Joy Island Maldives by The Cocoon Collection
- Developed and implemented an "AI Auto Task Logger" to automate and improve the workflow of IT reporting and daily task management.
- Actively identify opportunities for process improvement, making tasks easier and allowing the team to focus on new projects and challenges.
- Provide comprehensive IT support across the property, including hardware, software, and network systems.
Dec 2023 - May 2024
IT Trainee
Seaside Finolhu Baa Atoll Maldives
- Investigated, diagnosed, and resolved computer software and hardware faults.
- Performed equipment repairs and part replacements to ensure operational continuity.
Oct 2022 - May 2023
IT Trainee
Seaside Finolhu Baa Atoll Maldives
- Installed and configured computer hardware, software, systems, networks, printers, and scanners.
- Managed user accounts and provided support for login and password issues.
Education & Certifications
✓ Completed Certificate 4 in Information Technology
✓ Completed Certificate 3 in Information Technology
✓ Completed GCE, IGCSE, SSC from Afeefuddin School
Get In Touch
I'm currently seeking new opportunities. If you have a role that aligns with my skills and experience, or just want to connect, please feel free to reach out.
ayhamceo@gmail.comKibimaage, H.Dh. Kulhudhuffushi, Maldives